Privacy Policy

This Privacy Policy has written on 01/01/2024

  1. Privacy Policy – This privacy policy applies to

and to personal data collected about you by Thai Essential Group (“we”, “us” or “our”). which is owing by “Thai Essential Holding Sdn Bhd” & our subsidiary Company “Thai Essential Cuisine Sdn Bhd” & “Actually Thai Sdn Bhd.”

  1. Legal Disclaimer – With the enforcement of the Personal Data Protection Act 2010 (“PDPA”) under the laws of Malaysia, we, at “Thai Essential Group”
    wish to inform you that we are committed to the protection of our customers’ and business partners’ personal information.

    Unless you have otherwise notified us in writing, we will presume that you have read and consented to our processing of your personal data as
    set out in the Privacy Notice.

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in
the course of using those sites. 

  1. Revision of Privacy Policy
    Please note that this Privacy Policy may be amended from time to time by posting the updated version here on the Site. You are advised to check it on a regular basis.
  2. Collection of Personally Identifiable Information
    We may obtain your personal data from the following sources:-
    • From you directly
    • By Phone.
    • By Email.
    • By Website.
    • By Social media channels.
    • By Mobile device applications (hosted Thai Essential Group  and/ or third parties)
    • By QR Code registrations.
    • By Application forms.
    • From Our Premise.
    • from third parties.
  1. Thai Essential Group Website (as stated in clause 1) “By using the Site, you are agreeing to the terms of this privacy policy. If you do not agree with
    any term of this policy, please do not use the Site.
    • General – When you visit the Site, we will record your visit only and will not collect any personally identifiable information (i.e. information that is
      about you and identifies you) from you unless otherwise stated.
    • Cookies – Our website (along with many others) generates “cookies”, which are special files collected by our servers that identify you or your computer whenever you visit the site.
      We use cookies and similar technologies to collect data about your use of the Site. For your information, Cookies are small computer files that can be stored on your computer for the purposes of obtaining configuration information and analyzing your browsing habits. They can save you from
      registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the website.
      You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but if you do so
      you may not be able to utilise or activate certain available functions on our Site.
    • Log Information – When you access Thai Essential Group’s website, our web server automatically records in a log information that your browser sends.
      These server logs may include information such as your web request, internet protocol address, browser type, browser language,
      the date and time of your request and one or more cookies that may uniquely identify your browser.
  2. Links to Other Websites and Social Media

Our Online Services or E-Shop may offer links to third-party websites that are not operated by Thai Essential Group’s. If you visit one of these link websites, you should review the website’s privacy policy, terms and conditions, and other policies. We are not responsible for the policies and practices of third-parties. Any information you submit to those third-parties is subject to their privacy policy, terms and conditions, and other policies.

  1. Third Parties Personal Data Collection.

Please note that Thai Essential Group is partnering with third parties vendor who may be involving on your personal data. We do not control these third parties way of collecting or any of the content contained on their platforms, devices, applications, QR Code etc. We cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website of those vendor who listed below.

    • Electronic Merchant Card service.
    • E-Wallet Merchants.
    • Delivery Partners.
    • Delivery hosted by StoreHub.
    • E-Commerce Website.
    • Point Of Sale vendor.
  1. Types and Sources of Personally Identifiable Information Collected.
    8.1 Our Websites (as stated in clause 1) – At times, you may be asked to provide your personally identifiable information (“Personal Data”) including, but not limited to,
    • Your name.
    • Gender & Age.
    • Telephone number
    • Fax number.
    • Home address.
    • Email address.
    • Occupation.

Registration and Use of Personal Information
Registration is not required in order to use or access this website. However, you are required to register as a customer to perform checkout process
when you make any online order. We also provide visitors to our website the opportunity to opt-in to receive communications from us.  In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that
we feel may be pertinent to the visitor. You may opt out of receiving these communications by emailing us at info@thaiessential.com.my, info@thaimoment.my
or info@thaimoment.net; by replying to any email we send you and entering the word UNSUBSCRIBE in the bottom line or footer of its email. Again, if you provide
us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party
organisation except with your express consent.

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at info@thaiessential.com.my You may also complete any corrections, updates or deletion requests at www.thaimoment.net,
you also may make your request by postal mail at the address indicated at the end of this privacy policy. 

8.2 Our Premises – At times, you may be asked to provide your personally identifiable information (“Personal Data”) and / or auto recording including, but not limited to,

    • business or personal contact details. (From Name Card / QR Registration)
    • time and date of your visit on CCTV Recording

8.3 Job Applications – at times, you may be asked to provide your personally identifiable information (“Personal Data”) but not limited to, – please refer to application form template personal data requires via thaiessential.com.my/vacancy. By submitting its forms, Resume, CV, you are agreed to share your data
with our companies as mentioned at section 1.

  1. Security
    • All personal data you provide to us is secured on our website / database with restricted access by authorized personnel only. We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. The Site may contain hyperlinks to other websites provided by third parties. We do not control these third party websites or any of the content contained on those websites. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website you visit.
    • We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. We are not in a position to guarantee the absolute security of your information. You may submit any questions you may have about our security procedures by emailing us at info@thaiessential.com.my .

10. Enquiries
If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:
Thai Essential Holding Sdn Bhd, Thai Essential Cuisine Sdn Bhd & Actually Thai Sdn Bhd (Thai Essential Group)
15-1F, Jalan USJ10/1D,
Taipan Business Centre, Subang Jaya UEP,
Selangor, Malaysia
Hotline : +60128681900
Office no.: +60358851688
Email: info@thaiessential.com.my
Thai Essential Group | Thai Food is Home